Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by ePacket or EMS and in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
Your.Daily-Stuff.com are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
|
Location |
*Estimated Shipping Time |
|
United States |
8-14 Business days |
|
Canada, Europe |
8-15 Business days |
|
Australia, New Zealand |
8-15 Business days |
|
Central & South America |
10-20 Business days |
|
Asia |
8-15 Business days |
|
Africa |
15-30 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 3-5 day processing time.
*All shipping times exclude clearance/customs delays.
*Most of the time packets are delivered under 2 weeks.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
WHERE ARE YOU BASED?
We are based in Goettingen, Germany, the capital of science.
How does shipping work?
- All our products are subjected to a period of handling before being shipped.
- 99% of our orders leave the warehouse between 3 to 5 days after the order has been placed.
- You will receive an email confirmation when your order gets shipped along with a tracking number.
When will I receive my order?
The delivery time is written on each product. We ship from our warehouses in Europe & Asia & USA, the average delivery time is 2-4 weeks. Most of the time packets are delivered under 2 weeks.
I ordered two products, but have received only one ... what's happening?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
What if I need to return a product?
Our team is available at support@your-daily-stuff.com to help you make a return and we will answer any of your questions :)